CONGRATULATIONS AND SUCCESS TO DR. CHOIRUL UMAM, S.I.KOM., M.M

We, the academic community of the Faculty of Communication Sciences, Universitas Gunadarma, extend our heartfelt congratulations and best wishes to Dr. Choirul Umam, S.I.Kom., M.M., a lecturer in the Undergraduate Communication Science Program at Universitas Gunadarma, on successfully earning his Doctorate in Economics from Universitas Gunadarma with Distinction.

He successfully defended his dissertation titled:

“The Impact of Service Quality on Public Satisfaction Directly and Indirectly through Citizen Journalism (An Empirical Study: Police Services in Jakarta, Depok, Bekasi).”

This study reveals that integrity, interactivity, responsiveness, and service capability significantly influence citizen journalism and public satisfaction. However, service transparency does not have a significant effect.

May this achievement inspire us all to continue striving, innovating, and contributing to society!